Terms and Conditions – Program Enrollment, Cancellation, and Payment Policy
Effective date: 28/03/2026
By enrolling in any program, course, or coaching service (the “Program”) offered by Social Brand Academy (“Company,” “we,” “us,” or “our”), you (“Client” or “you”) agree to the following Terms and Conditions:
1. Program Enrollment
Enrollment in the Program constitutes a legally binding agreement between you and the Company. By purchasing, you agree to fulfill all payment obligations and comply with these Terms.
2. Cooling-Off Period (7-Day Cancellation Policy)
You are entitled to a seven (7) calendar day cooling-off period beginning on the date of purchase.
During this 7-day period, you may cancel your enrollment for any reason.
To cancel, you must submit written notice via email to support@socialbrandacademy.com within the 7-day period.
If cancellation is requested within this timeframe, you will receive a full refund of any fees paid, minus any applicable processing fees where permitted by law.
Access to the Program will be revoked upon cancellation.
3. Cancellation After Cooling-Off Period
After the 7-day cooling-off period has expired:
All sales are final.
No refunds, partial refunds, or cancellations will be granted under any circumstances, including but not limited to lack of participation, change of mind, financial hardship, or dissatisfaction with results.
If you enrolled using a payment plan, you remain legally responsible for completing all remaining payments in full, regardless of your participation or completion of the Program.
If you paid in full, no refund will be issued after the cooling-off period.
4. Payment Plans and Obligations
If you select a payment plan:
You agree to pay all installments on time as outlined at checkout.
Failure to complete payments may result in suspension or termination of access to the Program.
The Company reserves the right to pursue collection of outstanding balances through lawful means, including collections agencies or legal action, in accordance with applicable Canadian and U.S. laws.
You may not cancel or avoid remaining payments by discontinuing use of the Program.
5. No Guarantee of Results
The Company makes no guarantees, representations, or warranties regarding any specific results, income, or success from participation in the Program.
Any examples, testimonials, or case studies presented are for illustrative purposes only and are not guarantees of future performance.
Your results are solely dependent on your own effort, implementation, skill level, and external factors beyond the Company’s control.
6. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your participation in the Program.
This includes, but is not limited to, financial losses, loss of business, loss of income, or any other outcomes resulting from the use or misuse of the Program content.
You acknowledge that you are solely responsible for your decisions, actions, and results.
7. Privacy and Use of Information
The Company collects and uses your personal information solely for the purpose of delivering the Program, providing support, and improving services.
Your information will not be sold, rented, or shared with third parties for marketing purposes without your consent, except where required by law.
By enrolling, you consent to the collection and use of your information in accordance with this policy.
8. Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute after the cooling-off period without valid legal grounds constitutes a breach of these Terms.
The Company reserves the right to provide evidence of this agreement to financial institutions and pursue recovery of funds, including any associated fees.
9. Program Access and Termination
The Company reserves the right to suspend or terminate your access to the Program without refund if:
You violate these Terms;
You engage in abusive, disruptive, or inappropriate behavior;
You misuse or distribute proprietary materials without authorization.
10. Compliance with Applicable Laws
These Terms are intended to comply with applicable consumer protection laws in Canada and the United States. Where local laws provide additional rights or protections, those rights will apply.
11. Acknowledgment
By purchasing and participating in the Program, you acknowledge that:
You have read and understood these Terms;
You agree to the cancellation and payment policies outlined above;
You understand that results are not guaranteed and are dependent on your own efforts.
12. Contact
Questions about these Terms may be sent to:
Support
support@socialbrandacademy.com
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